Terms & Conditions
Terms & Conditions
Please review the terms that apply when visiting our website or purchasing products from Friendship Mart USA.
Welcome to Friendship Mart USA. This website and online store are operated by Friendship Mart USA LLC, a limited liability company organized in the State of New Mexico, United States. By accessing or using friendshipmartusa.com, or by placing an order with us, you agree to these Terms & Conditions. Please read them carefully before using our services or placing an order.
Using Our Store
You agree to use our website lawfully and responsibly and to provide accurate, complete, and current information when placing an order. Fraud, misuse, attempted unauthorized access, or unlawful activity may result in order cancellation or restricted access to our services.
Product Information
We make reasonable efforts to present accurate product descriptions, specifications, prices, availability, and images. Minor variations may occur due to screen settings, supplier updates, product photography, manufacturing changes, packaging changes, or product improvements. We may correct errors or update product information when reasonably necessary and as permitted by applicable law.
Pricing & Availability
Product prices and availability may change without prior notice. We reserve the right to correct pricing, description, or availability errors, limit quantities, or discontinue products when reasonably necessary and as permitted by applicable law.
Orders
After placing an order, you should receive an order confirmation by email. An order confirmation acknowledges that we received your order request but does not necessarily guarantee acceptance or shipment. We may cancel or refuse an order because of suspected fraud, payment issues, unavailable inventory, pricing errors, destination restrictions, or materially incorrect customer information.
Payments
Payments are processed through authorized third-party payment providers. You are responsible for providing valid and accurate billing and payment information. Friendship Mart USA LLC does not normally receive or store your complete payment-card number, CVV, or full payment credentials. Payment services may also be subject to the applicable payment provider's terms and privacy practices.
Shipping & Delivery
Orders may be fulfilled through approved suppliers, warehouses, logistics providers, and delivery carriers. Processing and delivery timeframes are estimates unless expressly stated otherwise. Delivery may be affected by carrier operations, customs procedures, holidays, severe weather, peak seasons, destination restrictions, or other circumstances outside our reasonable control. Please review our Shipping Policy for additional information.
Returns, Refunds & Cancellations
Return, cancellation, replacement, and refund requests are handled according to our Return & Refund Policy and applicable consumer law. Please contact our customer support team before sending a product back so that we can provide the appropriate return instructions.
Customer Information
Customers are responsible for checking that their shipping address, email address, phone number, selected product, quantity, and other order details are accurate before completing checkout. We cannot guarantee that an order can be changed after fulfillment processing has begun.
Intellectual Property
Original branding, text, graphics, layouts, designs, and other protected content on this website are owned by Friendship Mart USA LLC, licensed to it, or used with permission. Protected content may not be copied, reproduced, republished, or commercially distributed without appropriate authorization. Third-party trademarks and content remain the property of their respective owners.
Third-Party Services
Our store may use third-party ecommerce, payment, fulfillment, shipping, analytics, advertising, social-media, security, and technology service providers. Independently operated third-party services may be governed by their own terms and privacy practices.
Limitation of Liability
To the maximum extent permitted by applicable law, Friendship Mart USA LLC will not be liable for indirect, incidental, special, or consequential losses resulting from circumstances outside our reasonable control, including carrier disruptions, customs actions, service interruptions, severe weather, natural events, or third-party system failures. Nothing in these Terms excludes or limits rights or liabilities that cannot lawfully be excluded or limited.
Governing Law
These Terms & Conditions are governed by applicable United States federal law and the laws of the State of New Mexico, without limiting any mandatory consumer protections or other rights that may apply to you under applicable law.
Changes to These Terms
We may revise these Terms & Conditions to reflect changes to our services, business practices, technology, or applicable legal requirements. The latest version and revision date will be displayed on this page.
Questions About These Terms?
Our customer support team is available to help with questions about these Terms & Conditions.
Contact Customer SupportFriendship Mart USA LLC · New Mexico, United States · friendshipmartusa.com · support@friendshipmartusa.com
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