Shipping Information
Shipping Information
Clear information about processing, delivery, tracking, shipping costs, and order support.
Order Processing
Most orders are processed within 1–3 business days. Orders placed on weekends or holidays may begin processing on the next business day.
Estimated Delivery
Delivery times vary depending on the product, destination, carrier, and local customs procedures. Any delivery timeframe shown at checkout is an estimate and is not guaranteed.
Tracking Your Order
When tracking becomes available, you will receive a shipping confirmation email containing your tracking number or tracking link. Tracking updates may take 24–72 hours to appear after shipment.
Shipping Costs
Available shipping options and applicable charges are displayed during checkout. We offer free shipping on qualifying orders over $50 where available.
Multiple Packages
Orders containing multiple products may arrive in separate packages because items can be shipped from different fulfillment locations.
Incorrect Shipping Address
Please review your shipping address carefully before completing your order. Contact us immediately if you notice an error. We cannot guarantee changes after an order has entered processing.
Delivery Delays
Carrier delays, severe weather, customs inspections, peak seasons, and other events outside our control may affect delivery times.
Lost, Damaged, or Incorrect Orders
If your order arrives damaged, incorrect, or appears to be lost, contact support@friendshipmartusa.com with your order number and relevant photos. We will review the situation and assist you according to our store policies.
Need Shipping Help?
Email support@friendshipmartusa.com. We normally respond within 1–2 business days.
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