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Friendship Mart USA Customer Care

Contact Our Support Team

Have a question about a product, payment, order, delivery, return, or refund? Send us a message and our customer care team will review your request.

Business Days

We normally respond within 1–2 business days.

Faster Support

Include your order number and checkout email address.

We’re Here to Help

Please provide accurate contact details and explain your question as clearly as possible. For order-related support, include your order number, checkout email address, and available tracking information.

Before Sending Your Message

  • For an order-status request, include your order number and checkout email address.
  • For a delivery issue, include the available tracking number and relevant delivery details.
  • For a damaged, defective, incorrect, or incomplete product, describe the issue clearly.
  • Please keep the product, original packaging, and shipping label available. Our support team may request photographs.
  • Never submit complete payment-card numbers, passwords, banking credentials, or other highly sensitive information.

Send Us a Message

Complete the secure contact form below. Required fields are marked with an asterisk.

For order-related support, include the order number and email address used during checkout.

Please do not include complete card numbers, passwords, banking credentials, or other highly sensitive information.

Customer Policies

Review our store policies for information about website use, privacy, delivery, returns, and refunds.

Your privacy matters: Information submitted through this contact form is used to respond to your request, provide customer support, protect our services, and meet applicable legal obligations. Please review our Privacy Policy for additional information.

Friendship Mart USA · friendshipmartusa.com

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